Rhode Island strives for less paper and lower carbon footprint with more user convenience — all achieved under cost constraints.
About this video
This small but mighty state understands the benefits and challenges of bringing the state into the digital era.
In addition to enhancing ‘citizen experience’, Chief Digital Officer and CIO Bijay Kumar talks in this video about improving the sustainability of government operations while also balancing concerns like cost and security.
See all videos in this series:
Part one: A CIO’s Transition from Private to Public Sector
Part two: Enhancing Citizen Experiences Via Digital Transformation
Part three: Digital Innovation, on a Budget
Part four: Finding, Hiring, and Training the Right IT Talent