Lauren guides and oversees the team’s research initiatives, including secondary and primary research across methodologies. Previously, she was a member of the Cisco and IMD joint initiative, the Global Center for Digital Business Transformation, leading the research for its books Digital Vortex and Orchestrating Transformation. Lauren brings to the position over a decade of professional and international experience, having held research positions in private firms and the US Consulate in Shanghai before joining Cisco in 2014. Lauren holds a B.A. in Asian and Middle Eastern Studies from the University of Pennsylvania and is fluent in Mandarin Chinese.